Saturday, December 21, 2013

Professionalism





Saturday Ambassador

In its simplest form, professionalism requires that you treat others with the consideration and respect they deserve. Consider this: My dentist is a pleasant and competent doctor who shares his office and work load with another practitioner. Two days ago I visited his office to have an implant placed. This is an expensive and invasive procedure for which the other doctor was the one available. Although I've had my dentistry done in this office for years, this other doctor consistently mispronounces my name. As I feel he should know better by now, I politely corrected him. He continued to mangle my reasonably-easy name throughout the visit, however. The message this sends to me is that I am so unimportant to him, both as a client and as a person, that he could not be bothered to remember the pronunciation I provided (he had the benefit of the name printed on the chart). His dentistry was excellent, which was most essential, of course. Yet, I did not find his unfortunate expression of my moniker particularly endearing or professional.


 
Professionalism is not simply a behavioral characteristic – it is a state of mind. As a photographer, you are likely to maintain a business at some point, and you will certainly be required to deal with other people in a manner conducive to making that business a success. Part of this involves your attitude toward the business, about life in general and the regard you show for others with whom you engage in commerce.
Another part is the conscious effort you apply to all your communications. As a consumer, you have probably been on the receiving end of some disrespectful or thoughtless comment or action. If you did not deserve it, how did it make you feel? Think about this when dealing with your own clients and colleagues. Develop good communications skills and an agreeable demeanor. Practice them often so they become habit.
Professionalism also involves punctuality. A pervasive negative attitude about this seems to be plaguing our society. If you make an agreement to arrive at a particular time, provide a regular service or have a deadline for an assignment, meet it – every time, no excuses. The party with whom you made the agreement has every right to expect it, and doing otherwise generates an inconvenience which reflects negatively on you.
 
A professional demeanor and attitude can take you far and contribute to your success in the industry. Strive for excellence in  everything you do.
~Saturday Ambassador

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