Showing posts with label Effective Communication. Show all posts
Showing posts with label Effective Communication. Show all posts

Saturday, December 21, 2013

Professionalism





Saturday Ambassador

In its simplest form, professionalism requires that you treat others with the consideration and respect they deserve. Consider this: My dentist is a pleasant and competent doctor who shares his office and work load with another practitioner. Two days ago I visited his office to have an implant placed. This is an expensive and invasive procedure for which the other doctor was the one available. Although I've had my dentistry done in this office for years, this other doctor consistently mispronounces my name. As I feel he should know better by now, I politely corrected him. He continued to mangle my reasonably-easy name throughout the visit, however. The message this sends to me is that I am so unimportant to him, both as a client and as a person, that he could not be bothered to remember the pronunciation I provided (he had the benefit of the name printed on the chart). His dentistry was excellent, which was most essential, of course. Yet, I did not find his unfortunate expression of my moniker particularly endearing or professional.


 
Professionalism is not simply a behavioral characteristic – it is a state of mind. As a photographer, you are likely to maintain a business at some point, and you will certainly be required to deal with other people in a manner conducive to making that business a success. Part of this involves your attitude toward the business, about life in general and the regard you show for others with whom you engage in commerce.
Another part is the conscious effort you apply to all your communications. As a consumer, you have probably been on the receiving end of some disrespectful or thoughtless comment or action. If you did not deserve it, how did it make you feel? Think about this when dealing with your own clients and colleagues. Develop good communications skills and an agreeable demeanor. Practice them often so they become habit.
Professionalism also involves punctuality. A pervasive negative attitude about this seems to be plaguing our society. If you make an agreement to arrive at a particular time, provide a regular service or have a deadline for an assignment, meet it – every time, no excuses. The party with whom you made the agreement has every right to expect it, and doing otherwise generates an inconvenience which reflects negatively on you.
 
A professional demeanor and attitude can take you far and contribute to your success in the industry. Strive for excellence in  everything you do.
~Saturday Ambassador

Wednesday, June 26, 2013

Contacting Your Professors - (Using more than 140 characters)



Twitter Inspired Painting by Gaby Zwaan

“o hey, i need to do some other stuff so I prolly wont get a chance to finish the thing that’s due to day.  Cool if I turn in tmrrw.  LOL thx.”


This might not be the best way to address your instructor (or anyone outside the TwitterSphere for that matter) when you have a legitimate reason for being late.  Even if it’s not about you being late with an assignment, if you just need help with something, this is definitely not the way to go about it.


This is where effective communication comes in and will make you stand out to your instructor as a respectful individual that is deserving of their undivided attention.  Remember our instructors are busy individuals that teach multiple classes and are working professionals in their chosen field as well.  If you truly need their help…help them out by communicating properly.


Our example student (@supertwitterfanfersure), may have had a legitimate reason for handing in an assignment late, but the instructor would have to ask too many questions in order to actually help this person.  Our student should have sent an e-mail that read a little more like this:


“Professor Smith,


My son fell off his bicycle this afternoon and we are sitting in the emergency room right now.  They sent him for x-rays and we are hoping he will not need a cast.  Due to this unexpected emergency, I do not think I will be able to get Week 3 Assignment 2 Turned in by tonight’s deadline.  I will get a letter from the hospital to verify that we were here.  Thank you for understanding.


Jane Doe”


Or something like this:


“Professor Jones,


I have a question regarding Week 2 Assignment 2.  It says that we are supposed to shoot in studio for this assignment.  Does that mean I can move my studio lights into the kitchen and shoot there?  I appreciate your insight on the matter.


Thanks,


Ronnie Doe”
These are the types of e-mails our instructors prefer to get from students.  They are polite, to the point, and unambiguous.  140 characters may work on a social network, but it doesn’t cut the mustard when trying to communicate with faculty. (oh and the same rules apply in the classroom discussion boards as well!)



Works Cited


Zwaan, Gaby. Untitled. N.d. Huffington Post. Web. 25 June 2013. <http://www.huffingtonpost.com/2morrowknight/gaby-zwaan_b_934315.html>.

Wednesday, June 19, 2013

Nice Boots, You Suck, Nice Boots... or How To Effectively Critique Your Peers

Nice Boots!
Guard Inspection

Good morning fellow students.  It's Wednesday and it seems like a good day to  talk about critiquing your peers.  Many years ago, when I was in the military, I was asked to give a briefing to our Captain as a dry run before briefing the Colonel.  When I finished my 15 minutes of talking about our facility the Captain had some words of advice for me.  He started out his advice by reminding himself of the phrase 'Nice Boots, You Suck, Nice Boots'. 

Put quite simply, this format works very well here at the Art Institute when critiquing your peers.


Step 1 (Nice Boots):  Say something positive and specific about your classmate's work.  Don't be vague.  For example: 

"Jane,  I really enjoyed the series of images you posted for this assignment.  I think the expressions that you captured on the faces of your subjects in images 2, 4, and 7 really tell us a lot about their character."

Step 2 (You Suck):  This is where you offer areas of improvement and ask questions to clarify intent.  Be nice, but don't be afraid to tell someone where they could do better. 

"In images 3, 5, and 6 it seems like your images were a little underexposed.  I think if your exposure had been about 2/3 of a stop brighter you would really bring out the colors and the contrast that the rest of your series already has.  In these three images the skin tones all seem a little off color as well.  Did you do something different with the white balance in these?

Step 3 (Nice Boots):  End on a positive note

"Overall I think you have done a really good job on this series of images and with some minor tweaks this set is a knock-out!"


Remember, its through these critiques that we gain valuable, outside perspective on our work.

Works Cited:

Guard Inspection. Encyclopædia Britannica Image Quest. Encyclopædia Britannica,
     n.d. Web. 17 June 2013. <http://quest.eb.com/images/115_882269>.